These have been checked & passed by Trading Standards.
For simplicity the following terms have these meanings:
Client - The person hiring Freedom Discos, Sound & Lighting.
Company - Freedom Discos, Sound & Lighting.
DJ/Technician - Darren Kirk
Venue - The location of the Event.
Booking - The hiring of Freedom Discos, Sound & Lighting by the Client.Event - The actual occasion or event for which the Client has booked Freedom Discos, Sound & Lighting.
2.7) If the DJ/Technician is required to work on past the agreed time, the fee for such overtime is £20 per 30 mins or part thereof, payable in cash, at the time of requesting extra time. This is subject to the conditions of the Venue, and is at the DJ's discretion.
2.8) If the event, for whatever reason, finishes earlier than the agreed time, through no fault of the DJ/Technician, refunds will not be given what so ever, as the DJ/Technician will be willing to work to the agreed end time of the booking.
Cancellation & Postponements
3.1) In the event of the Client wishing to cancel or postpone the event for any reason, the Client must notify the Company as soon as is possible by phone and in writing. 50% of the entire fee is Non-refundable as detailed in 2.2.
3.2) If a cancellation is made 30 days or less prior to the event, the entire fee will still be due and any payments made are Non-refundable. This is because it is unlikely the Company will receive a replacement booking at such a late date.
3.3) At the Company's discretion, the Company may agree to alter the date of the booking at the client's request, subject to the Company being available on the replacement date. If an alternative date cannot be arranged, this will be classed as a cancellation, therefore, such actions as detailed in 3.1 & 3.2 will be taken in these circumstances.
3.4) If the event is cancelled, or you no longer require the company, and you fail to notify the company, then the entire fee will still be due. This is because it is very likely the company will still turn up to the venue at the arranged time expecting to setup and full fill the booking.
Conduct & Security
4.1) The client will ensure that the audience and anyone other than the company's team conduct themselves in a proper manner. The company will not be held responsible for any actions, behaviour or damage caused by those attending the event, under any circumstances.
4.7) The Company operates a zero tolerance policy regarding abuse to its staff, whether verbal or physical, actual or implied. The Client is responsible for the behaviour of his/her guests at all times, and is responsible for providing any security necessary to police such behaviour. In the event of any actual or threatened abuse, the DJ/Technician may stop the use of the equipment, and request that the matter is dealt with. The equipment will be left out of action for up to 10 minutes, and if the problem is not dealt with in that time, the DJ/Technician has the right to refuse to carry on, and may end the use of the Company's equipment. In such circumstances the full fee is still due and non-refundable, and any damages or loss will be reclaimed from the Client. Any illegal behaviour will be reported to the police.
4.8) The Company operates a zero tolerance policy towards drugs, under-age drinking or other illicit behaviour, and will not be a party to such behaviour. Such actions as detailed in Paragraph 4.7 may be taken in these circumstances.
Health & Safety
5.5) A suitable parking area must be available for the loading and unloading of the company's equipment at the venue. Likewise, there must be adequate access to the venue.